EQUIFEST 2021 HAS BEEN POSTPONED TO THE 4-6 FEB 2022

Equifest FAQ

Equifest's response to Covid-19

It is fantastic news to have the Government funding backing for summer festivals and events. This is a massive deal for us as a small family-owned event business it has given us the financial certainty to carry on planning. Plus it also means that if Equifest is cancelled due to Covid we will offer a refund on tickets (excluding the small admin fee). 

Vaccination Passports

If you wish to attend Equifest 2022, you will need to be vaccinated. Events over 100 people have no option to operate at any traffic light colour without the vaccine passport. Equifest respects that each individual has the right to choose to be vaccinated or not, and we hope you can sympathise with us that this decision is out of our control and for our survival and the future of the event we are bound by New Zealand Government legislation in order to run this event.

Ticket holders

If you have already bought tickets to the orginal October dates, these are still valid for the new event dates 4 - 6 February 2022, there is no need for tickets to be re-issued.

NOTE: refunds due to the date change must be requested prior to 1 December. Otherwise normal ticketing terms and conditions apply. 

Ticket ​Refund and Returns

  • Refunds and returns are covered under the terms below and do not limit your rights under New Zealand consumer law: All transactions are final.
  • Refunds are permitted, except as required by law. In the case of an event cancellation, refunds will be provided to patrons who have purchased tickets for the cancelled event.
  • In the event that Equifest needs to be postponed tickets will automatically be valid for the new date. If 60 days has passed since Equifest was postponed and no rescheduled dates have been announced, a 30-day window for refunds will open at that time. 
  • In the event Equifest is cancelled you will be refunded your ticket refund (less a processing fee of $5 per transacted purchase).

For full ticketing terms and conditions click here

What gate do I come through?

Public Parking
Disabled parking is available and is adjacent to the main entrance. Due to limited space, a valid mobility parking pass MUST be displayed to access the disability parking spots.

Disabled Parking
Disabled parking is available and is adjacent to the main entrance. Due to limited space, a valid mobility parking pass MUST be displayed to access the disability parking spots.

Horse Trucks and Back of House
All horse trucks, floats and camping must use access Gate 3. Access is off Rapids Road. 

Are dogs allowed on site?

No dogs are allowed in the event zone except for certified assistant dogs. While we don't encourage dogs in the camping area, they can be in the Back of House area. They must be on a leash at all times. Please remember that it can get extremely hot during the day and you must ensure that animal welfare is followed and your animals are looked after. 

Nightshow tickets

Nightshow Tickets sell-out very fast. Please note that there are scammers online so we recommend only buying from our website or people that you know. 

Riders & Competitors

Please check out the rider and competitor FAQ here

 

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