Equifest FAQ

Equifest's response to Covid-19

Equifest is closely monitoring the Covid announcements from our government on a weekly basis. Full plans are still going ahead for an event in November and we look forward to bringing you an awesome event experience. 

When we are at Level 1 there are no restrictions on gatherings. All public and private events and gatherings, sports and cultural activities can go ahead, without limits on numbers or any physical distancing requirements.

We will keep everyone updated in our Latest News and on our Social Media platforms if anything changes.  

Ticket ​Refund and Returns

  • Refunds and returns are covered under the terms below and do not limit your rights under New Zealand consumer law: All transactions are final.
  • Refunds are permitted, except as required by law. In the case of an event cancellation, refunds will be provided to patrons who have purchased tickets for the cancelled event.
  • In the event that Equifest needs to be postponed tickets will automatically be valid for the new date. If 60 days has passed since Equifest was postponed and no rescheduled dates have been announced, a 30-day window for refunds will open at that time. 
  • In the event Equifest is cancelled you will be refunded your ticket refund (less a processing fee of $5 per transacted purchase).

For full ticketing terms and conditions click here

Other FAQ

We will be adding our full FAQ's soon. Make sure you check back shortly.

 

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